Rarely, but sometimes, accidents happen, and magnets may break. If your magnets broke due to:

• Colliding hard with each other or being dropped on the ground
• Improper assembly
• Excessive force used during tightening

You can get spare magnets for €6.90 per piece, or for FREE by purchasing another set of QuickPlate.

Simply add 1x Magnet and 1x QuickPlate to your cart, and use the code "MAGNET" at checkout to receive your free magnet. (Not available for new customers)

Buy Magnets here: QuickPlate Spare Parts

If you want second set of Counter Magnets for E.g. Show plates, now you can!

We offer the QuickPlate set now completely as individual parts for small price.

Check the product here: QuickPlate Spare Parts

7. WARRANTY FOR QUICKPLATE PRODUCT - LICENSE PLATES

Carholics offers a limited warranty for the QuickPlate product (magnetic license plate holder) to cover certain manufacturing defects and specific circumstances of loss or theft. This warranty is subject to the terms detailed below and does not constitute a general warranty for the license plates themselves, but only for the QuickPlate mounting system.

The warranty is valid for ninety (90) calendar days from the date of purchase of the product and is only applicable if the order was placed directly on the official Carholics website (www.carholics.eu) and the user can provide valid proof of purchase.

Warranty form: https://tally.so/r/m6oEZB

7.1. Warranty coverage

The warranty only covers the following cases:

• Detachment or failure of the magnet due to a manufacturing defect that causes the license plate to fall off.
• Loss of license plates as a direct result of theft of the vehicle or the product when it was correctly installed.
• Detachment of the double-sided adhesive tape from the opposite side of the magnet, understanding that this case represents a product failure.

In these cases, Carholics may send a replacement QuickPlate system at no additional cost and reimburse the cost of new legal license plates, up to a maximum limit of twenty euros (€20), upon presentation of proof of purchase of said plates. The new plates must be purchased from a legally authorized store. For customers located in the United Kingdom, the new plates must be obtained from our partner store or authorized provider.

7.2. Warranty exclusions

Under no circumstances does the warranty cover the following cases:

• Failure of installation by the user, including poor adhesion due to improper cleaning of the surface prior to mounting.
• Detachment of the adhesive tape from the side of the license plate or vehicle.
• Damage or loss resulting from misuse of the product, including but not limited to: driving in non-recommended conditions (e.g., unpaved roads), impacts, collisions, driving on race tracks, or direct exposure to pressure washing on the magnets.
• Accidental damage not attributable to manufacturing defects.

Carholics is not responsible for any additional damage that may result from the loss of the license plate, including legal penalties, administrative costs, or any other financial loss.

7.3. Requirements for filing a claim

To file a valid claim under this warranty, the user must:

• Have made the purchase through www.carholics.eu.
• Provide proof of purchase by means of a valid receipt (invoice, digital receipt, order number).
• Submit the claim within 90 days of the date of purchase.
• Submit proof of purchase of the new legal license plates, purchased from an authorized dealer.

Carholics reserves the right to request additional information, photographs, or documentation to verify the reason for the claim. It is the customer's responsibility to identify and properly document the cause of the loss before submitting a warranty request.

7.4. Installation and prevention instructions

QuickPlate has been designed to provide a secure hold when installed correctly. To maintain the effectiveness of the system and prevent the loss of license plates, the user must follow all installation instructions provided, including proper cleaning of surfaces and periodic checking of the condition of magnets and adhesives.

7.5. Claim Form

Warranty requests must be submitted exclusively through the form provided for this purpose on the official website. Submitting a request does not guarantee its approval, which will be evaluated individually according to the criteria in this clause.

You can file claim here.